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How Calling Card's Minutes and Rates are Computed

Phone Card Stop always strives to provide our customer with high quality calling cards with the lowest possible rates. We also would like to be open to our customer as much as possible about how the rates are counted and the cost of call is calcuated. When you use a phone card, the cost of calls is deducted from the balance based on connection fee, duration of call, surcharges, and any maintance charges associated with phone card. Always read the terms and conditions of the calling card you wish to purchase.

Minutes start to be deducted when the call is connected (around 30-45 seconds after the connection RING) even though there is no ANSWER. If you do not get an answer in the first 30-45 seconds, after the first ring, please hang-up and call again. For phone cards with a connection fee (we state clearly if a phone card has a connection fee.), the connection fee is charged anytime there is a connection, even if the connection is made to a wrong number, an answering device, or voice mail. The connection fee reduces the available minutes on the card. There is no connection fee charged if there is no answer. If your card is wrongly deducted for a call that did not go through, please contact the customer service of the phone card. They should be able to credit back the connection fee to your phone card.

Most of our phone cards have fixed rates, which means that the rates will stay the same from the time you buy the calling card to the time you use it. However, if the calling cards provider change the rate, we will update our website promptly to give you the current rates. Every destination has its own set of rates. In many cases rates may vary from city to city within the same country. Minutes are computed by deducting the connection fee from the face value of the card, and dividing the result by the rate per minute determine the usable minutes. All minutes shown are based on only one call and one connection fee.

Please note that rates are computed differently when using cell phones or used to call cell phones due to the extra technology involved in completing the connection.


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Testimonials

I have been buying calling cards to call back home to India from PhoneCard Stop for quite a while. I have tried some of the phone cards, and I have found my favorite. I will keep on buying from PhoneCard Stop. Thank you for your excellent service.

Ranjith, LA

I call my relatives outside the US frequently. Ever since i started buying phone cards from PhoneCard Stop, they have helped me reduce my phone bills. The phone card choices are great, and the rates are low. Keep up the good service.

Tomoda, NY

I must admit that PhoneCard Stop have the best customer service. They know how to explain about their prepaid phonecards; unlike other prepaid phonecards sites. Their customer service personnels are so polite and helpful. I dare to say that they are the best international phonecards retailer!

Karina, SJ

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